You're buffing a hood or halfway under a dash — you can't answer, and you know how it ends. No voicemail, no callback. They dial the next detailer on Google and book there instead. We fix that with one thing: the second you miss a call, the caller gets a text with a link to book — and they can take a slot themselves while you're still holding the polisher.
You didn't pick up, but they didn't get silence either. Seconds later they have a text from your shop with a link to your booking page, they pick a slot that suits them, and it's done. You find out when your phone buzzes with a confirmed appointment.
A preview on this page — no real call is made and no text is sent. It's the exact wording your customers would get.
If they'd rather text than tap, they can just reply — that buzzes on your phone and you answer it when you put the polisher down. Either way the job doesn't go anywhere.
Press the button. Everything after the missed call happens without the shop owner touching the phone.
Nothing about how you work changes. The only thing that changes is what happens in the sixty seconds after you don't pick up.
The number on your Google listing, your van and your cards stays exactly as it is, and you keep answering calls on it. You set your phone to pass unanswered calls through to us — one short code we give you — and that is the only change.
We write the message in your shop's voice and handle the carrier registration U.S. law requires for business texting. That's the part that takes a few days — and it's ours, not yours.
From then on it runs on its own. Miss a call, the text goes out, and most people book themselves. If someone writes back instead, your phone buzzes and you answer in a free texting app we set up for you — it works like the messages app you already use.
Every shop's phone setup is a bit different, and sorting that out is our job, not yours. Whatever you have, three things are always true.
Same number on your listing, your van and your cards. You keep answering calls on it exactly as you do now.
It goes out from a local number and opens with your shop's name, so the person who just rang you knows exactly who is texting.
It puts the job back on you and gives the customer nothing to do. Ours hands them a booking page instead, so the whole thing can finish without you ever picking up the phone.
Straight to the point, with the link doing the work. Two ways to answer, so nobody falls through.
Plenty of people would rather type two words than fill in a form — especially older customers and anyone who isn't sure what their car needs yet. Taking that option away costs you those jobs.
So the link is there for the ones who want to book themselves at 9pm, and the reply is there for the ones who want a human. You get both without doing anything differently.
You don't have to type anything for a booking to happen. The customer picks their own slot and gets their own confirmation. You just get a notification. If someone writes a question instead, it lands in the app and you answer it whenever you're free.
You've already spent money getting that phone to ring — the listing, the truck wrap, the reviews. This is what makes sure the ring turns into a car.
Our free calculator does the math on your own numbers in about fifteen seconds — no email, no sign-up.
Run the numbers on my shop →If yours isn't here, just ask us — we answer most messages within one business day.
No. You keep it, you keep answering calls on it, and it stays on your listing, your van and your business cards. The text goes out from a local number and opens with your shop's name, so the caller knows who it is. Everything behind that is our job to set up.
One free app, and that is the whole of it. Replies from customers arrive there rather than in your usual messages, because the texts go out on a business line rather than your personal SIM. It looks and works like a messages app: your phone buzzes, you open it, you type. Nothing to configure, nothing to pay for.
Everything else stays with us. We build and run the booking page, so you never log in to set it up or change it, and bookings can drop straight into your Google or Apple calendar alongside everything else.
U.S. carriers require every business that sends automated texts to be registered first — it's the system that keeps spam off everyone's phones, and there's no way around it for anyone. Your business gets verified in a day or two, then the message itself goes through a separate carrier review, and that review is the slow part. Most shops are live inside two weeks.
We fill in the registration, pay the fees and chase it through. The single biggest cause of delay is details that don't match your official paperwork — a rejected application starts the clock over — which is why we're fussy about getting them exactly right the first time.
Your legal business name, EIN, business address, website and the phone number you want it on. It has to match your official paperwork exactly, letter for letter — carriers reject registrations that don't match. We send you a short form and walk you through it.
That's the thing the booking page is there to prevent. Most callers just take a slot and confirm themselves — you type nothing and find out when your phone buzzes.
Some people will reply with a question instead: how much for a truck, do you come to them, can you get a smell out. Those need a human, and that human is you — but here's the difference that matters. A phone call gives you about twenty seconds to answer or you lose the job forever. A text sits there. Answer it at lunch, between cars, or at six in the evening, and the customer is still there waiting. You're not answering faster, you're just no longer losing the ones you couldn't answer at all.
Yes — and it is about the safest kind of automated message there is. The person rang you first, the text answers the thing they called about, and it sells nothing. That is the opposite of the cold marketing blast the rules exist to stop.
Your message stays that way, and anyone who replies STOP is never texted again. We also register your business with the carriers, which is the system built to keep spam off people's phones in the first place.
It arrives seconds after they rang you, from a local number, opening with your shop's name — and it reads like a person wrote it, because a person did. It's the opposite of a cold marketing blast: they reached out first, and this is your shop answering.
Then this catches the ones you don't — evenings, weekends, the middle of a paint correction, the drive between mobile jobs. If you genuinely never miss a call, you don't need this, and we'll tell you so. Most shops find the number is higher than they thought once they start counting.
No — we build you one, and it's part of the price. Most detailing shops don't have online booking, which is exactly why a text saying "we'll call you back" doesn't help anybody: it leaves the work with you.
Your page lists your services, your prices and the hours you actually work, so nobody can book you for a ceramic coating at 6am on a Sunday. If you already use booking software you like, we'll point the message at that instead.
Any time, as often as you like. Email us the change and we'll update it. It's included — there's no charge for edits.
It goes month to month. Cancel whenever you want by sending us an email — no phone call, no retention pitch, no cancellation fee.
Tell us about your shop and we'll check your number, tell you exactly what your setup looks like, and get you live.
Set this up for my shop →