Turn how you detail into a repeatable process. Write your steps, print a clean checklist, and train every tech to do it your way — so quality stays consistent whether you're there or not.
Print one per job, or laminate one for the wall and check off with a marker.
The phone is the one thing you cannot systemise with a checklist. Missed-call text-back handles it for you — automatically, for your shop, so the ones you cannot already use, with nothing new to learn.
See how it works →How written processes keep quality consistent and make training easy. The SOP and checklist questions shop owners search for.
A Standard Operating Procedure is a written, step-by-step process for a job — the exact order and standard every car goes through, from pre-rinse to final inspection. SOPs make quality consistent no matter which tech does the work, and they cut training time. This builder turns your process into a printable checklist.
Because memory fails and steps get skipped when it's busy — and a missed step is a redo or an unhappy customer. A checklist guarantees every car gets the same treatment, protects your reputation, makes onboarding new techs easy, and lets you show a customer exactly what was done.
Give them a written SOP/checklist for each service, have them shadow, then let them work the checklist on their own cars while you inspect against it. The checklist is both the training tool and the quality-control tool. Build one per service here and print a copy for each bay.
A typical exterior flow: pre-rinse, foam, wheels and tires, contact wash, decontaminate, dry, dress trim and tires, final inspect. Interior: trash-out, vacuum, brush and agitate, wipe surfaces, glass, protectant, final inspect. Adjust to your services — the builder lets you edit every step to match how your shop works.
